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FAQ's


How to Book:

By Telephone: Call us on ( 0034 ) 965 055 462

Mon – Thurs 10:00 – 17:30
Fri & Sat 10:00 – 14:00

In Person: You can arrange an appointment  or meeting at your leisure.

Mon – Thurs 10:00 – 15:00
Fri 10:00 - 14:00

Avenida Tomas Boj Andreu, 13-34, Torrevieja, 03185 ( near Dominoes sports bar ) 

Online: You can make you reservation securely online using our online payment system.

You will then receive a confirmation of your order via email and then 3 days prior to the excursion you will receive confirmation via email of your pick up time.


How to pay

Payment can be made in cash , payment of cash into our bank account, bank transfer or by using debit / credit card.

All day tours must be paid for at the time of booking and payment cannot be taken on board the coach.
For all overnight tours a specified non-refundable deposit is required to be paid at the time of booking.


Language Barrier

We are a British owned company and all our staff are native / fluent English speakers.


Wheelchairs / Special Requirements inc dietary

Our coaches are not specially adapted for wheelchair users however wheelchairs / scooters can be stored in the luggage compartment and seats specially reserved in order to fit your requirements. 

Dietary Requirements. Should you book a tour which includes food and you have dietary requirements we ask that you contact us before the day of the excursion in order to make sure that your needs are taken care of.  If you do not advise us before the departure of the tour we cannot guarantee that special dietary meals will be available.

It is always advisable to call / email in order to advise us should you have any special requirements for travel and we will do our very best to attend to these needs.


Pick up Points

The exact pick up point for our excursions will be confirmed at the time of booking however the general pick up locations are as follows;


Other pick up points are available on request. Please call / email our office to confirm. 

pick up point  location 
Los Alcazares By the arches café 
San Pedro  By the roundabout with the boat in middle
Lo Monte  Lo Monte Hotel 
la Zenia Consum Supermarket car park 
Playa Flamenca  Either Mercadona OR Bus stop 
opposite town  hall on N332
Punta Prima Patio Andaluz Restaurant OR Torrejoven hotel 
Mar azul La Veleta Roundabout near Aldi 
Los Balcones Farmacia Farmacia near the news kiosk
Los Balcones Doña Monse Hotel Doña Monse
Camping Florantilles Campsite Florantilles
San Miguel  Repsol Petrol Station 
Torremendo  Black Bull
Entre Naranjos  Orange Bar 
Los Montesinos  Nissan Garage 
La Finca Golf Law firm on fountain roundabout 
Quesada Arches bus stop 
Rojales BP Petrol Station
La Marina Urb Supervalu 
Catral  New Hiperber supermarket 
Camping Marjal Catral  Main reception of campsite